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Halfords... yes Halfords :D

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Halfords... yes Halfords :D

Post  Nick on 26/3/2011, 6:59 am

So My old Halfords 3 year guaranteed battery packed up after only a year and a bit....I had accidentally left the bootlight on a while back and it drained and never recharged properly. Anyway I went in today and they tested it and said yes it's knackered....now I havent got the receipt, but the guy there recognised me and after trying and failing to track down the transction still replaced the duff battery with a new one for me as a one off jesture, though he couldnt give me a receipt for it.

Basically they applied common sense and provided excellent customer service to me so good on you Halfords Daventry.


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Re: Halfords... yes Halfords :D

Post  Captain Slow on 28/3/2011, 8:07 am

Can't argue with that mate Very Happy must admit Halfords customer service has always been reasonable from where I stand; certainly better than some places on the high street.



"You can sleep in a car, but you can't drive a house..."
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